Carrières et emploi
ISB Global Services est toujours à la recherche de nouveaux candidats qui reflètent le mieux nos valeurs d’entreprise.
À propos d’ISB
Nous sommes à la recherche d’employés expérimentés, qualifiés, motivés et professionnels qui souhaitent faire partie d’une organisation dynamique avec un grand potentiel de croissance. Grâce à nos systèmes et processus, nous sommes confiants d'offrir à nos clients la tranquillité d’esprit en sachant que nous avons utilisé les dernières technologies et que nous avons le personnel le plus doué et le plus brillant. Nous estimons les nouveaux employés qui suggèrent une meilleure façon d’effectuer les tâches si nos procédures opérationnelles semblent nécessiter des révisions selon les dernières normes de l’industrie. Notre objectif est de croître et d’améliorer les systèmes et les normes conformément aux normes réglementaires et aux meilleures pratiques. Si vous êtes une personne disposée à participer activement à notre organisation en pleine croissance, veuillez vous joindre à notre équipe !
Nous sommes à la recherche d’employés expérimentés, qualifiés, motivés et professionnels qui souhaitent faire partie d’une organisation dynamique avec un grand potentiel de croissance. Grâce à nos systèmes et processus, nous sommes confiants d'offrir à nos clients la tranquillité d’esprit en sachant que nous avons utilisé les dernières technologies et que nous avons le personnel le plus doué et le plus brillant. Nous estimons les nouveaux employés qui suggèrent une meilleure façon d’effectuer les tâches si nos procédures opérationnelles semblent nécessiter des révisions selon les dernières normes de l’industrie. Notre objectif est de croître et d’améliorer les systèmes et les normes conformément aux normes réglementaires et aux meilleures pratiques. Si vous êtes une personne disposée à participer activement à notre organisation en pleine croissance, veuillez vous joindre à notre équipe !
Pourquoi joindre ISB
ISB favorise un environnement de travail sûr et respectueux où l’honnêteté et la responsabilité sont valorisées. Joignez notre équipe avant-gardiste, où nous tirons parti de la technologie pour améliorer les opérations et créer de nouvelles occasions de réussite. Prospérez dans notre culture de soutien en adoptant l’intégrité, le respect et l’innovation technologique. Contribuez à notre succès tout en progressant professionnellement.
Si vous êtes un professionnel de la vente motivé qui cherche à faire une différence, nous vous invitons à postuler et à joindre notre équipe !
ISB favorise un environnement de travail sûr et respectueux où l’honnêteté et la responsabilité sont valorisées. Joignez notre équipe avant-gardiste, où nous tirons parti de la technologie pour améliorer les opérations et créer de nouvelles occasions de réussite. Prospérez dans notre culture de soutien en adoptant l’intégrité, le respect et l’innovation technologique. Contribuez à notre succès tout en progressant professionnellement.
Si vous êtes un professionnel de la vente motivé qui cherche à faire une différence, nous vous invitons à postuler et à joindre notre équipe !
Carrières en entreprise
ISB is looking for a Bilingual Information Specialist to join our Team!
We are currently seeking a Bilingual Information Specialist to fill a vacancy in our Operations team.
Position: Bilingual Information Specialist (French/English) Location: 100 Stone Road West, Guelph, Ontario
Schedule: Full time, In-office
Salary: $50,000
Reports To: Director of Operations
Position Summary
The Bilingual Information Specialist serves as a key point of contact for clients, providing exceptional service and support in both English and French. This role is responsible for managing client relationships, coordinating onboarding and training, resolving client inquiries, and supporting account growth initiatives. The ideal candidate is detail-oriented, customer-focused, highly organized, and thrives in a fast-paced environment.
Key Responsibilities
Qualifications & Skills
Why Join ISB?
Benefits:
Job Type:
Ready to Apply?
At ISB Global Services, we are dedicated to a fair, inclusive, and transparent hiring experience. As an Equal Opportunity and Inclusive Employer, we ensure equitable practices at every stage. To apply please submit your resume to careers@isbglobalservices.com.
We are currently seeking a Bilingual Information Specialist to fill a vacancy in our Operations team.
Position: Bilingual Information Specialist (French/English) Location: 100 Stone Road West, Guelph, Ontario
Schedule: Full time, In-office
Salary: $50,000
Reports To: Director of Operations
Position Summary
The Bilingual Information Specialist serves as a key point of contact for clients, providing exceptional service and support in both English and French. This role is responsible for managing client relationships, coordinating onboarding and training, resolving client inquiries, and supporting account growth initiatives. The ideal candidate is detail-oriented, customer-focused, highly organized, and thrives in a fast-paced environment.
Key Responsibilities
- Process orders of Employment Background Screening products for various clients accurately and efficiently.
- Ensure the precision of reports and results delivered to clients.
- Maintain professionalism in interactions with ISB clients and vendors across North America.
Qualifications & Skills
- Fully bilingual in English and French (written and verbal) is required.
- High school diploma or associate’s degree.
- Previous experience in customer service, account management, client relations, or administrative support preferred.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite and comfort learning new systems and technologies.
- Ability to work effectively with minimal supervision.
- Proactive attitude with a willingness to take initiative.
- Problem-solving mindset with strong conflict resolution and customer support abilities.
- Experience in insurance, Insurtech, or professional services environments is considered an asset.
Why Join ISB?
- Opportunity to work with a growing and innovative organization.
- Collaborative and supportive team environment.
- Professional development and training opportunities.
- Meaningful work supporting clients across multiple industries.
Benefits:
- Employer Paid Benefits
- Paid Vacation
- Employee Assistance Program
- Competitive Pay
- Learning and Development Opportunity
- Growth Potential
Job Type:
- Full Time
- Permanent
- Existing Vacancy
Ready to Apply?
At ISB Global Services, we are dedicated to a fair, inclusive, and transparent hiring experience. As an Equal Opportunity and Inclusive Employer, we ensure equitable practices at every stage. To apply please submit your resume to careers@isbglobalservices.com.
ISB Global Services is hiring a Director of oneBADGEsport to lead the strategic leadership, commercial performance, and operational execution of ISB’s oneBADGEsport division.
Reports To: Chief Commercial Officer
Position Overview:
This role owns the end-to-end success of the oneBADGEsport division, including growth, market expansion, and stakeholder engagement.
The Director acts as the business owner for oneBADGEsport ensuring the platform delivers trusted, scalable, and regulator-aligned compliance and credentialing solutions for sport organizations across Canada and the United States.
This position is best suited for an individual with an entrepreneurial spirit, high energy, and an outgoing personality. The ideal candidate will be passionate about creating a safer sporting community and driven to make a positive impact through innovative leadership and collaboration.
Key Responsibilities:
Requirements Qualifications:
Why This Role Matters:
As the leader of this division, the Director of oneBADGEsport will directly influence how sport organizations implement trusted screening, compliance, and credentialing practices that protect athletes, coaches, and communities.
This role will allow you to shape the reach, performance and strategy of the oneBADGEsport division to deliver innovative, reliable, and scalable solutions that empower governing bodies and organizations within the sporting industry.
Location: 100 Stone Rd W Unit #203, Guelph, Ontario
Benefits:
Job Type:
Pay: $100,000.00 - $130,000.00
Ready to Apply?
At ISB Global Services, we are dedicated to a fair, inclusive, and transparent hiring experience. As an Equal Opportunity and Inclusive Employer, we ensure equitable practices at every stage. To apply please submit your resume to careers@isbglobalservices.com.
Reports To: Chief Commercial Officer
Position Overview:
This role owns the end-to-end success of the oneBADGEsport division, including growth, market expansion, and stakeholder engagement.
The Director acts as the business owner for oneBADGEsport ensuring the platform delivers trusted, scalable, and regulator-aligned compliance and credentialing solutions for sport organizations across Canada and the United States.
This position is best suited for an individual with an entrepreneurial spirit, high energy, and an outgoing personality. The ideal candidate will be passionate about creating a safer sporting community and driven to make a positive impact through innovative leadership and collaboration.
Key Responsibilities:
- Own the performance of the oneBADGEsport division, including revenue growth and expansion.
- Execute divisional growth strategy across Canadian and U.S. sport markets.
- Senior key contact representing oneBADGEsport to sporting organizations, governing bodies, and strategic partners.
- Guide product and platform priorities in collaboration with technology, operations, and compliance teams.
- Build, lead, and develop a high-performing divisional team with clear accountability and performance expectations.
- Collaborate cross-functionally to scale onboarding, support, and renewal processes in alignment with organizational growth.
Requirements Qualifications:
- 5+ years of progressive leadership or management experience.
- Experience in Safe Sport, background screening, or other compliance-driven environments is considered an asset.
- Bilingualism is an asset but not required.
- Willingness and ability to travel for industry events and client engagements, including occasional evenings and weekends.
- Demonstrated success leading a business unit, product line, or division with full revenue accountability.
- Proven ability to build relationships and effectively engage senior executives.
- Exceptional communication and presentation skills, with strong executive presence.
Why This Role Matters:
As the leader of this division, the Director of oneBADGEsport will directly influence how sport organizations implement trusted screening, compliance, and credentialing practices that protect athletes, coaches, and communities.
This role will allow you to shape the reach, performance and strategy of the oneBADGEsport division to deliver innovative, reliable, and scalable solutions that empower governing bodies and organizations within the sporting industry.
Location: 100 Stone Rd W Unit #203, Guelph, Ontario
Benefits:
- Employer Paid Benefits
- Paid Vacation
- Flexibility
- Employee Assistance Program
- Competitive Pay
- Learning and Development Opportunity
- Growth Potential
Job Type:
- Full Time
- Permanent
- Existing Vacancy
Pay: $100,000.00 - $130,000.00
Ready to Apply?
At ISB Global Services, we are dedicated to a fair, inclusive, and transparent hiring experience. As an Equal Opportunity and Inclusive Employer, we ensure equitable practices at every stage. To apply please submit your resume to careers@isbglobalservices.com.
We are currently seeking a highly organized and detail-oriented Office Administrator & Information Specialist to join our team.
Position Summary
The Office Administrator & Information Specialist plays a dual role in supporting both administrative operations and information processing functions. This individual ensures the efficient day-to-day functioning of the office while maintaining accuracy, quality, and timeliness in handling client documentation and reporting.
Key Responsibilities
Office Administration:
Information Specialist Functions:
General:
Qualifications & Requirements
Preferred Assets
Location: 3295 River Exchange Drive, Norcross, GA
Benefits:
Job Type:
Pay: $50,000 - $55,000/ year
Ready to Apply?
At ISB Global Services, we are dedicated to a fair, inclusive, and transparent hiring experience. As an Equal Opportunity and Inclusive Employer, we ensure equitable practices at every stage. To apply please submit your resume to careers@isbglobalservices.com.
Position Summary
The Office Administrator & Information Specialist plays a dual role in supporting both administrative operations and information processing functions. This individual ensures the efficient day-to-day functioning of the office while maintaining accuracy, quality, and timeliness in handling client documentation and reporting.
Key Responsibilities
Office Administration:
- Manage daily office operations, ensuring a well-organized and efficient work environment
- Coordinate incoming and outgoing communications, including phone calls, emails, and mail
- Maintain office supplies, equipment, and vendor relationships
- Schedule meetings, training sessions, and internal events
- Support leadership with administrative tasks, reporting, and coordination
- Assist with onboarding logistics and general employee support as needed
Information Specialist Functions:
- Process insurance-related documents and claims accurately and efficiently
- Ensure the accuracy and quality of reports delivered to clients
- Maintain detailed records and ensure proper data management practices
- Handle both physical and electronic documentation in a timely manner
- Provide professional and responsive customer service to clients and vendors
- Support inbound inquiries and resolve issues with a high level of professionalism
General:
- Meet performance goals and deadlines set by leadership
- Participate in training sessions, meetings, and continuous improvement initiatives
- Collaborate cross-functionally with internal teams to support operations
Qualifications & Requirements
- High school diploma or post-secondary education (certificate or diploma preferred)
- 2+ years of experience in an administrative, office support, or customer service role
- Experience in a fast-paced, detail-oriented environment
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (especially Outlook, Word, and Excel)
- Ability to multitask, prioritize, and problem-solve independently
- Professional, proactive, and customer-focused mindset
Preferred Assets
- Experience in insurance, administrative operations, or document processing
- Background in call center or high-volume customer service environments
Location: 3295 River Exchange Drive, Norcross, GA
Benefits:
- Benefits
- Paid Vacation
- Employee Assistance Program
- Competitive Pay
- Learning and Development Opportunity
- Growth Potential
Job Type:
- Full Time, In Person
- Permanent
- Existing Vacancy
Pay: $50,000 - $55,000/ year
Ready to Apply?
At ISB Global Services, we are dedicated to a fair, inclusive, and transparent hiring experience. As an Equal Opportunity and Inclusive Employer, we ensure equitable practices at every stage. To apply please submit your resume to careers@isbglobalservices.com.
While we are not affiliated with or employed by these organizations, we may reference our verified status in marketing materials, proposals, and client communications to demonstrate ISB’s commitment to compliance and security.