Careers and Employment
ISB Global Services is always looking for new candidates that best reflect our corporate values.
About ISB
We are seeking experienced, qualified, motivated, and professional employees who want to be part of a dynamic organization with great growth potential. Based on the systems and processes we have in place; we are committed to providing our clients peace of mind knowing we have used the latest technology and have the best and brightest talent. We treasure employees who come in and suggest a better way of doing tasks if our standard operating procedures appear to require revisions based on the latest industry standards. Our goal is to grow and improve systems and standards per regulatory standards and best practices. If you are a person who is not shy about being an active participant in our growing organization, please join our Team!
We are seeking experienced, qualified, motivated, and professional employees who want to be part of a dynamic organization with great growth potential. Based on the systems and processes we have in place; we are committed to providing our clients peace of mind knowing we have used the latest technology and have the best and brightest talent. We treasure employees who come in and suggest a better way of doing tasks if our standard operating procedures appear to require revisions based on the latest industry standards. Our goal is to grow and improve systems and standards per regulatory standards and best practices. If you are a person who is not shy about being an active participant in our growing organization, please join our Team!
Why Join ISB
ISB fosters a safe, respectful work environment where honesty and accountability are valued. Join our forward-thinking team, where we leverage technology to enhance operations and create new opportunities for success. Thrive in our supportive culture, embracing integrity, respect, and technological innovation. Contribute to our success while growing professionally.
If you are a motivated sales professional looking to make an impact, we invite you to apply and join our team!
ISB fosters a safe, respectful work environment where honesty and accountability are valued. Join our forward-thinking team, where we leverage technology to enhance operations and create new opportunities for success. Thrive in our supportive culture, embracing integrity, respect, and technological innovation. Contribute to our success while growing professionally.
If you are a motivated sales professional looking to make an impact, we invite you to apply and join our team!
Corporate Careers
ISB is looking for a Bilingual Information Specialist to join our Team!
We are currently seeking a Bilingual Information Specialist to fill a vacancy in our Operations team.
Position: Bilingual Information Specialist (French/English) Location: 100 Stone Road West, Guelph, Ontario
Schedule: Full time, In-office
Salary: $50,000
Reports To: Director of Operations
Position Summary
The Bilingual Information Specialist serves as a key point of contact for clients, providing exceptional service and support in both English and French. This role is responsible for managing client relationships, coordinating onboarding and training, resolving client inquiries, and supporting account growth initiatives. The ideal candidate is detail-oriented, customer-focused, highly organized, and thrives in a fast-paced environment.
Key Responsibilities
Qualifications & Skills
Why Join ISB?
Benefits:
Job Type:
Ready to Apply?
At ISB Global Services, we are dedicated to a fair, inclusive, and transparent hiring experience. As an Equal Opportunity and Inclusive Employer, we ensure equitable practices at every stage. To apply please submit your resume to careers@isbglobalservices.com.
We are currently seeking a Bilingual Information Specialist to fill a vacancy in our Operations team.
Position: Bilingual Information Specialist (French/English) Location: 100 Stone Road West, Guelph, Ontario
Schedule: Full time, In-office
Salary: $50,000
Reports To: Director of Operations
Position Summary
The Bilingual Information Specialist serves as a key point of contact for clients, providing exceptional service and support in both English and French. This role is responsible for managing client relationships, coordinating onboarding and training, resolving client inquiries, and supporting account growth initiatives. The ideal candidate is detail-oriented, customer-focused, highly organized, and thrives in a fast-paced environment.
Key Responsibilities
- Process orders of Employment Background Screening products for various clients accurately and efficiently.
- Ensure the precision of reports and results delivered to clients.
- Maintain professionalism in interactions with ISB clients and vendors across North America.
Qualifications & Skills
- Fully bilingual in English and French (written and verbal) is required.
- High school diploma or associate’s degree.
- Previous experience in customer service, account management, client relations, or administrative support preferred.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite and comfort learning new systems and technologies.
- Ability to work effectively with minimal supervision.
- Proactive attitude with a willingness to take initiative.
- Problem-solving mindset with strong conflict resolution and customer support abilities.
- Experience in insurance, Insurtech, or professional services environments is considered an asset.
Why Join ISB?
- Opportunity to work with a growing and innovative organization.
- Collaborative and supportive team environment.
- Professional development and training opportunities.
- Meaningful work supporting clients across multiple industries.
Benefits:
- Employer Paid Benefits
- Paid Vacation
- Employee Assistance Program
- Competitive Pay
- Learning and Development Opportunity
- Growth Potential
Job Type:
- Full Time
- Permanent
- Existing Vacancy
Ready to Apply?
At ISB Global Services, we are dedicated to a fair, inclusive, and transparent hiring experience. As an Equal Opportunity and Inclusive Employer, we ensure equitable practices at every stage. To apply please submit your resume to careers@isbglobalservices.com.
There are currently no positions available.
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