Careers and Employment
ISB Global Services is always looking for new candidates that best reflect our corporate values.
About ISB
We are seeking experienced, qualified, motivated, and professional employees who want to be part of a dynamic organization with great growth potential. Based on the systems and processes we have in place; we are committed to providing our clients peace of mind knowing we have used the latest technology and have the best and brightest talent. We treasure employees who come in and suggest a better way of doing tasks if our standard operating procedures appear to require revisions based on the latest industry standards. Our goal is to grow and improve systems and standards per regulatory standards and best practices. If you are a person who is not shy about being an active participant in our growing organization, please join our Team!
We are seeking experienced, qualified, motivated, and professional employees who want to be part of a dynamic organization with great growth potential. Based on the systems and processes we have in place; we are committed to providing our clients peace of mind knowing we have used the latest technology and have the best and brightest talent. We treasure employees who come in and suggest a better way of doing tasks if our standard operating procedures appear to require revisions based on the latest industry standards. Our goal is to grow and improve systems and standards per regulatory standards and best practices. If you are a person who is not shy about being an active participant in our growing organization, please join our Team!
Why Join ISB
ISB fosters a safe, respectful work environment where honesty and accountability are valued. Join our forward-thinking team, where we leverage technology to enhance operations and create new opportunities for success. Thrive in our supportive culture, embracing integrity, respect, and technological innovation. Contribute to our success while growing professionally.
If you are a motivated sales professional looking to make an impact, we invite you to apply and join our team!
ISB fosters a safe, respectful work environment where honesty and accountability are valued. Join our forward-thinking team, where we leverage technology to enhance operations and create new opportunities for success. Thrive in our supportive culture, embracing integrity, respect, and technological innovation. Contribute to our success while growing professionally.
If you are a motivated sales professional looking to make an impact, we invite you to apply and join our team!
Corporate Careers
ISB is looking for an Office and Employee Experience Manager to join our Team!
Job Title: Office and Employee Experience Manager – Parental Leave Coverage
Location: 100 Stone Rd W. Suite 203 (Guelph Head Office), 5 days/week in person
Job Description:
We are seeking an experienced and proactive professional to step into the role of Office and Employee Experience Manager during a parental leave period. This position plays a key role in fostering a positive and productive workplace environment by driving employee engagement, providing administrative support, and coordinating people-related processes. Working closely with leadership and cross-functional teams, this role ensures employees feel supported, informed, and connected.
Responsibilities:
Qualifications:
Why Join Us:
Duration: 19 month contract
Employment Type: Full-time, Temporary replacing a pregnancy and parental leave.
How to apply: Submit your resume to careers@isbglobalservices.com.
Job Title: Office and Employee Experience Manager – Parental Leave Coverage
Location: 100 Stone Rd W. Suite 203 (Guelph Head Office), 5 days/week in person
Job Description:
We are seeking an experienced and proactive professional to step into the role of Office and Employee Experience Manager during a parental leave period. This position plays a key role in fostering a positive and productive workplace environment by driving employee engagement, providing administrative support, and coordinating people-related processes. Working closely with leadership and cross-functional teams, this role ensures employees feel supported, informed, and connected.
Responsibilities:
- Oversee daily operations of the office to ensure a smooth and efficient working environment.
- Manage office supplies, equipment, and facilities, ensuring they are well-maintained and fully operational.
- Manage the full recruitment cycle including online job postings, screening resumes, conducting interviews, and onboarding new hires.
- Collaborate with department heads to understand hiring needs and create job descriptions.
- Coordinate onboarding and offboarding processes, including documentation, orientation scheduling, and welcome communications.
- Serve as the first point of contact for employee inquiries related to policies, benefits, and workplace resources.
- Maintain accurate and up-to-date employee records in our company HRIS, including personal information, and employment history.
- Ensure compliance with data protection regulations and company policies regarding the handling and storage of employee records.
- Act as a point of contact for new employees, addressing any questions or concerns during the onboarding process and continued employee relations issues.
- Address and resolve workplace conflicts, issues, and grievances in a fair and timely manner.
- Assist social committee to organize events, activities, and initiatives that promote a positive work culture and employee engagement.
- Assist in planning and coordinating company events, celebrations, and team-building activities.
- Assist with updating company policies and procedures annually to ensure compliance with current laws and regulations.
- Assist with internal communications, including company announcements, recognition, policy changes, etc.
- Collaborate with external HR consultants and legal professionals to obtain support and guidance on complex HR issues.
- Seek legal advice on employment law matters, ensuring company practices comply with federal and provincial regulations.
- Actively participate as a member of the Joint Health and Safety Committee.
- Provide general administrative support to leadership and executive team.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Experience in administrative duties, office coordination, event planning, and employee support.
- Strong organizational, communication, multitasking abilities and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Proficiency in Microsoft Office Suite.
- Some familiarity with employment laws and regulations.
- Ability to handle confidential information with discretion.
- Detail-oriented with a proactive approach to problem-solving.
- Knowledge of occupational health and safety regulations and best practices.
Why Join Us:
- ISB fosters a safe, respectful work environment where honesty and accountability are valued. Join our forward-thinking team, where we leverage technology to enhance operations and create new opportunities for success. Thrive in our supportive culture, embracing integrity, respect, and technological innovation. Contribute to our success while growing professionally.
- If you are a motivated professional looking to make an impact, we invite you to apply and join our team!
Duration: 19 month contract
Employment Type: Full-time, Temporary replacing a pregnancy and parental leave.
How to apply: Submit your resume to careers@isbglobalservices.com.
ISB is looking for a Director of Business Development to join our Team!
Location: This position is remote.
Responsibilities:
Qualifications:
How to apply: Submit your resume to careers@isbglobalservices.com.
Location: This position is remote.
Responsibilities:
- Develop an annual sales strategy to achieve company sales and revenue objectives.
- Build and maintain an active pipeline of prospect accounts.
- Identify and build relationships with key decision makers.
- Through a consultative approach uncover the customer's business needs and challenges to position our product as a valuable solution.
- Confidently present and demonstrate Company products.
- Manage pricing and contract negotiations.
- Represent the Company at industry events and trade shows.
- Prepare professional responses and submissions for sales proposals and RFP’s.
- Work effectively with management and provide regular updates with respect to all sales opportunities through timely CRM reporting and regular updates.
- Obtain and provide management with regular updates with respect to market, territory, and competitive information.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and benchmarking competition.
- Other duties as assigned.
Qualifications:
- 5+ years of consultative sales experience.
- Experience with B2B (business-to-business) sales.
- HR technology sales with a background screening, HRIS, HCM or ATS organization would be an asset.
- Experience selling to HR, Procurement, Compliance or Recruitment.
- A strong understanding, network and presence within a specific vertical.
- Exceptional communication and presentation skills.
- Confidence in negotiating client commercial arrangements.
- Experience in the contracting process.
- Exceptional customer service skills; able to deal with executive level personnel comfortably and confidentially.
- Strong professional demeanour.
- The ability to quickly grasp and communicate technical solutions to solve customer needs.
- Strong knowledge of the Microsoft suite of products; Microsoft Office, CRM Tools, PowerPoint, Excel, Power BI etc.
- Ability to travel as required.
How to apply: Submit your resume to careers@isbglobalservices.com.
ISB is looking for a dynamic Office Administration and Information Specialist to join our team! This in-office role combines essential information specialist functions with key office administration tasks to support our operations.
Responsibilities:
Information Specialist Duties:
Office Administration Duties:
Qualifications:
How to apply: Submit your resume to careers@isbglobalservices.com.
Responsibilities:
Information Specialist Duties:
- Process orders for background investigations accurately and efficiently.
- Ensure the precision of reports and results delivered to clients.
- Provide excellent customer service by answering incoming emails and calls promptly and courteously.
- Maintain professionalism in interactions with ISB clients and vendors across North America.
- Meet monthly and yearly goals and expectations.
- Attend meetings, training sessions, seminars, and events as assigned by the Team Lead or Director of Operations.
Office Administration Duties:
- Manage incoming mail and correspondence (both physical and electronic) promptly and efficiently.
- Assist with U.S. marketing logistics, including coordinating event display cases (content organization both pre and post events).
- Assist in the distribution and collection of IT assets in the U.S.
- Send display cases and marketing materials to events, ensuring timely delivery.
- Support general office operations and administrative tasks as needed.
- Serve as the point of contact between U.S. and Canadian office.
Qualifications:
- High school diploma or associate’s degree.
- Previous experience in a fast-paced work environment is preferred.
- Background screening experience.
- Ability to work effectively with minimal supervision.
- Warm and engaging personality with excellent communication skills.
- Proactive attitude with a willingness to take initiative.
- Proficiency in Microsoft Office applications, especially Outlook.
- Strong multitasking and problem-solving abilities.
- Prior involvement in inbound call settings or call center environments, ideally with a minimum of two years' experience, is preferred.
How to apply: Submit your resume to careers@isbglobalservices.com.
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