ISB Global Services (ISB) provides Special Investigations Units (SIUs) with a comprehensive suite of tools designed to streamline fraud investigations, reduce financial losses, and uphold claims integrity. By leveraging ISB’s solutions, SIUs can conduct more efficient investigations, combat organized crime, and ensure fair claim processing for policyholders.
ISB offers access to critical resources, including background checks, identity verification, police reports, claims history, and more. These tools not only verify claimant identities but also help identify patterns linked to fraudulent activities, including those involving organized crime rings.
Our technology-driven approach delivers measurable financial benefits, with insurance companies reporting significant reductions in losses, increased detection of fraudulent claims, and millions of dollars saved annually.
Key Claims Integrity Solutions
- Background & Identity Verification: Confirm claimant identities, criminal history, and past fraudulent activities to verify legitimacy and prevent fraud.
- Claims & Accident Reports: Access police reports, driving records, and prior insurance claims to identify fraud patterns and verify accident details.
- Social Media & Open-Source Intelligence: Analyze digital footprints across social media and other open-source platforms to verify injuries, activities, or potential misrepresentations.
- Document Authentication: Ensure the authenticity of medical records, invoices, and other supporting documents to uphold claims integrity and prevent fraudulent submissions.
By combining cutting-edge tools with proactive fraud detection strategies, ISB empowers SIUs to stay ahead of emerging fraud trends, safeguard policyholder trust, and significantly reduce financial exposure to fraudulent claims.
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