Learning Centre: Webinar Recording
ISB Power Session: Understanding Consent Forms & Introducing YourConsent™
Consent forms play an important role in many insurance investigations and information requests. However, incomplete, outdated, or improperly completed forms can lead to delays, rejected requests, and compliance concerns.
In this Power Session, we'll explore the purpose of consent forms, when they are required, and the key elements needed to ensure they are completed correctly. We'll also discuss common errors, best practices, and how proper consent can help streamline information requests and investigative processes.
Attendees will also receive an introduction to YourConsent™, ISB's new digital consent solution. We'll provide a brief demonstration of how YourConsent™ enables insurers to collect the insured's digital consent once and authorize all required claim products in a single session, with optional identity verification completed at the same time. You'll see how the platform helps simplify the consent process, improve efficiency, and support compliance while enhancing the claimant experience.
Attendees will leave with a clearer understanding of consent requirements, practical guidance for improving accuracy and compliance, and insight into how digital consent technology can help modernize insurance workflows.
While we are not affiliated with or employed by these organizations, we may reference our verified status in marketing materials, proposals, and client communications to demonstrate ISB’s commitment to compliance and security.