Stressed Person at Laptop

Consumer Disputes Process

Our expert sales team is trained to assist you in understanding your background check results and will contact you promptly upon request.

In accordance with the U.S. law, the Fair Credit Reporting Act, this consumer dispute page is for U.S. candidates who wish to dispute their background check report.

We are always here to assist you in the process of requesting your background check report supplied by ISB Global Services, as well as disputing any information contained in your report.

To receive a copy of your background check supplied by ISB Global Services and/or dispute your report, please complete the form below in its entirety.

If you are a victim of human trafficking, please click this link.

If you require immediate assistance, please call 844.389.8889 or 404.963.9772.


(Please include the Report File Number, Report Date, specific records you are disputing, or any additional questions or comments relevant to the dispute. If you are requesting a full file, please indicate that here, as well. Thank you!)
ISB Hummingbird
ISO  Certified Badge PBSA Accredited Badge 30 Year Anniversary Badge