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ISB Global Services is always looking for new candidates that best reflect our corporate values.

About ISB

We are seeking experienced, qualified, motivated, and professional employees who want to be part of a dynamic organization with great growth potential. Based on the systems and processes we have in place; we are committed to providing our clients peace of mind knowing we have used the latest technology and have the best and brightest talent. We treasure employees who come in and suggest a better way of doing tasks if our standard operating procedures appear to require revisions based on the latest industry standards. Our goal is to grow and improve systems and standards per regulatory standards and best practices. If you are a person who is not shy about being an active participant in our growing organization, please join our Team!
Careers
Why Join ISB

ISB fosters a safe, respectful work environment where honesty and accountability are valued. Join our forward-thinking team, where we leverage technology to enhance operations and create new opportunities for success. Thrive in our supportive culture, embracing integrity, respect, and technological innovation. Contribute to our success while growing professionally.

If you are a motivated sales professional looking to make an impact, we invite you to apply and join our team!
Corporate Careers

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ISB is looking for new Information Specialists to join our Team!

We are currently seeking an Information Specialist to fill a vacancy in our Operations team.

Position: Information Specialist
Location: Headquarters in Guelph, ON
This position offers remote work and is intended for candidates located in the Guelph, Ontario area.
Schedule: Full-time, Saturday-Wednesday, 9:00am-5:00pm
Salary: $19.35/hour

Information Specialist Responsibilities:

  • Process orders of Employment Background Screening products for various clients accurately and efficiently.
  • Ensure the precision of reports and results delivered to clients.
  • Maintain professionalism in interactions with ISB clients and vendors across North America.

Information Specialist Requirements:

  • High school diploma or associate’s degree.
  • Previous experience in a fast-paced work environment is preferred.
  • Ability to work effectively with minimal supervision.
  • Proactive attitude with a willingness to take initiative.
  • Proficiency in Microsoft Office applications, especially Outlook.
  • Strong multitasking and problem-solving abilities.

Additional Considerations:

  • Bilingual proficiency in English and French is an asset but not mandatory.

How to apply: Submit your resume to careers@isbglobalservices.com.
ISB is looking for a Part-Time Information Specialists to join our Team!

We are currently seeking a part-time Information Specialist to fill a vacancy in our Operations team

Position: Information Specialist
Location: Remote, Ontario
Schedule: Part-time, Saturday-Sunday, 9:00am-5:00pm (with the possibility of additional hours, to be discussed)
Salary: $19.35/hour

Information Specialist Responsibilities:

  • Process orders of Employment Background Screening products for various clients accurately and efficiently.
  • Ensure the precision of reports and results delivered to clients.
  • Maintain professionalism in interactions with ISB clients and vendors across North America.

Information Specialist Requirements:

  • High school diploma or associate’s degree.
  • Previous experience in a fast-paced work environment is preferred.
  • Ability to work effectively with minimal supervision.
  • Proactive attitude with a willingness to take initiative.
  • Proficiency in Microsoft Office applications, especially Outlook.
  • Strong multitasking and problem-solving abilities.

Additional Considerations:

  • Bilingual proficiency in English and French is an asset but not mandatory.

How to apply: Submit your resume to careers@isbglobalservices.com.
ISB Global Services is hiring a Proposal & Compliance Content Specialist to help shape how our oneBADGE platform is positioned in the market!

Reports To:

Chief Operating Officer

Position Overview:

This role sits at the intersection of compliance, technology, and commercial strategy. You will lead the development of high-impact proposals and technical content that demonstrate ISB’s expertise in background screening, privacy compliance, and platform innovation.

You will manage the end-to-end RFP process, build scalable content libraries, and translate complex compliance and technical concepts into persuasive, client-ready narratives.

Key Responsibilities

Proposal & RFP Development

  • Lead the full lifecycle of RFP, RFQ, and proposal responses related to background screening and compliance solutions.
  • Craft compelling, technically accurate responses that highlight oneBADGE’s capabilities, security, integrations, and compliance framework.
  • Tailor messaging to diverse stakeholders including procurement teams, HR leaders, legal teams, and IT departments.

Compliance & Technical Content

  • Develop detailed descriptions of screening services including criminal, employment, education, identity, MVR, and drug testing.
  • Ensure all proposal content reflects compliance with relevant regulations (e.g. FCRA, PIPEDA, GDPR, SOC 2, ISO standards where applicable).
  • Translate technical features (APIs, automation, integrations, data security) into clear business value.

Content Library & Knowledge Management

  • Build and maintain a centralized proposal content library, including standardized answers, case studies, and compliance narratives.
  • Continuously refine messaging based on market trends, client feedback, and product enhancements.

Cross-Functional Collaboration

  • Partner with Operations, Technology, Legal, Sales, and Product teams to gather insights and validate technical and regulatory claims.
  • Manage timelines and inputs from Subject Matter Experts (SMEs) to ensure high-quality, on-time submissions.
  • Present proposal strategies, platform capabilities, and compliance positioning to clients and internal stakeholders as needed.

Strategic Positioning

  • Strengthen ISB’s positioning as a trusted compliance and technology partner.
  • Identify opportunities to elevate the storytelling around oneBADGE in proposals and commercial materials.

Requirements Qualifications:

  • 3+ years of proposal, RFP, or technical writing experience in professional services, HR tech, compliance, SaaS, or security.
  • Strong understanding of regulatory and compliance-driven environments.
  • Exceptional writing, research, and editing skills with the ability to simplify complex concepts.
  • Experience working with RFP tools (e.g., Responsive / RFPIO) or structured proposal workflows.
  • Demonstrated ability to leverage AI and digital productivity tools to enhance proposal quality, accelerate research, and improve efficiency across the RFP lifecycle.

Preferred Qualifications:

  • Experience in background screening, HR technology, risk, or data privacy.
  • Familiarity with compliance frameworks and privacy regulations.
  • Ability to manage multiple proposals in parallel with strong project management skills.

Why This Role Matters:

This role is ideal for a technical proposal writer who thrives in compliance-driven environments and can translate complex technology and regulatory requirements into compelling, client-ready proposals. You’ll lead RFP responses, build scalable content frameworks, and play a key role in ISB’s growth strategy.

If you enjoy working at the intersection of compliance, technology, and storytelling, we’d love to hear from you.

Location: 100 Stone Rd W Unit #203, Guelph, Ontario, Canada N1G 5L3

Benefits/ Perks

  • Employer Paid Benefits
  • Paid Vacation
  • Flexibility
  • Training & Development
  • Employee Assistance Program
  • Competitive Pay

Job Type:

  • Full Time, On-site
  • Permanent
  • Existing Vacancy

Pay: $60,000 - $90,000

Ready to Apply?

At ISB Global Services, we are dedicated to a fair, inclusive, and transparent hiring experience. As an Equal Opportunity and Inclusive Employer, we ensure equitable practices at every stage. To apply please submit your resume to careers@isbglobalservices.com.

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While we are not affiliated with or employed by these organizations, we may reference our verified status in marketing materials, proposals, and client communications to demonstrate ISB’s commitment to compliance and security.